Contact Us

Silver's Reservation Call Center can be reached at +1 801-401-9100
Contact Information
Customer Service

Visit our Help Center for answers to all your questions.

Online reservations are available here.

Customers in the U.S. and abroad:   +1 801-401-9100

The Bahamas toll-free number:  +1 844-674-5837 or 84-GoSilver

Customer Service Call Center is open from 9 am - 5 pm (EDT) 7 days a week. Outside of Call Center hours, please email [email protected] for assistance. 

Contact us for special requests and questions for items such as Wheelchair assistance, POCs, Service Animals, or to request other assistance in advance.

Guest Relations

[email protected]

Guest Relations Department
2850 Greene St.
Hollywood, FL 33020 USA

Per our Customer Service Plan, correspondence relating to consumer complaints will receive a response within 60 days of receipt.

Travel InsuranceAllianz Global Assistance
Baggage Tracking

Delayed bags can be tracked online using our baggage tracking tool.

Please use the reference number provided along with a copy of the Traveler Property Claim form when reporting delayed/damaged bag(s).