Contact Us

Silver's Reservation Call Center can be reached at +1 801-401-9100
Department
Contact Information
Customer Service

Online reservations are available here.

Customers in the U.S. and abroad:   +1 801-401-9100

The Bahamas toll-free number:  +1 844-674-5837 or 84-GoSilver

Customer Service Call Center is open from 9 am-6 pm (EDT) 7 days a week. Outside of Call Center hours, please email [email protected] for assistance. 

Contact us for special requests and questions for items such as Wheelchair assistance, POCs, Service Animals, or to request other assistance in advance.

Guest Relations

[email protected]

Guest Relations Department
2850 Greene St.
Hollywood, FL 33020 USA

Per our Customer Service Plan, correspondence relating to consumer complaints will receive a response within 60 days of receipt.

Travel InsuranceAllianz Global Assistance
866-680-9832
Baggage Tracking

Delayed bags can be tracked online using our baggage tracking tool.

Please use the reference number provided along with a copy of the Traveler Property Claim form when reporting delayed/damaged bag(s).


Policies

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