Passenger Baggage Embargo
Please be advised,
Silver Airways will be implementing a seasonal baggage embargo in the San Juan
network limiting passenger baggage allowance during the period of October 24, 2022, through March 31, 2023.
This embargo will limit passenger checked baggage allowance to one (1) piece, with any additional checked pieces permitted on a standby basis according to weight and balance limitations.
Passengers are still allowed one carry-on, free of charge.
This embargo applies to all flights to/from Luis Muñoz Marín International Airport (SJU).
Vieques Air Link Flight Cancellations
On November 1, 2022, our airline partner, Vieques Air Link, will be discontinuing service at San Juan’s Luis Muñoz Marín International Airport (SJU). This will unfortunately impact your reservation, and you should expect to receive a flight cancellation notice.
For refund requests, please contact Silver Airways Guest Relations at https://www.silverairways.com/help or (801) 401-9100 between 9AM and 6PM EST.
Vieques Air Link will continue operations at San Juan Isla Grande Airport. To make a new reservation, please visit https://www.viequesairlink.com/ or by contacting VAL Reservations by phone at (787) 741-8331.
Please note: your flight(s) cannot be rebooked under the same reservation. You will need to request a refund from Silver and separately make new arrangements with VAL or another carrier.
Waiver Code for Travel Agencies: VALCXL22
Place waiver code in Tour Code Box