Weather Alerts
5/13/2024: Tallahassee Tornado Fee Waiver
We are anticipating severe weather in Tallahassee, FL. We will waive change/cancel fees and fare differences for customers traveling Sunday, May 12 through Friday, May 17, 2024 to/from the following cities:
- Tallahassee, FL (TLH)
To use this fee waiver, Customers may contact [email protected] or call our Help Center at 801-401-9100. Original travel must have been booked on or before Saturday, May 11, 2024 to be eligible for this waiver.
Waiver Code: 3MWXTLHTOR24
Place for Waiver: Tour Code Box
10/20/2023: Hurricane Tammy Fee Waiver
We are anticipating severe weather in our Caribbean Network due to Hurricane Tammy.
We will waive change/cancel fees and fare differences for customers traveling Friday, October 20, 2023 through Saturday, October 21, 2023 to/from the following cities:
Dominica (DOM)
We will waive change/cancel fees and fare differences for customers traveling Saturday, October 21, 2023 to/from the following cities:
Anguilla (AXA)
We will waive change/cancel fees and fare differences for customers traveling on Saturday, October 21, 2023 after 4:00PM through Sunday, October 22, 2023 to/from the following cities:
Tortola (EIS)
Customers may rebook their flights for travel through Monday, October 30, 2023, online in the manage travel section of silverairways.com prior to the departure time of their originally scheduled flight. Customers with canceled flights may also opt for a refund to the original form of payment. Original travel must have been booked on or before Thursday, October 19, 2023.
Waiver Code: 3MWXTAMMY23
Place for Waiver: Tour Code Box
8/29/2023: Hurricane Idalia Fee Waiver
We are anticipating severe weather in the Southeast and in Florida. We will waive change/cancel fees and fare differences for customers traveling Tuesday, August 29 through Thursday, August 31, 2023 to/from the following cities:
- Pensacola, FL (PNS)
- Tallahassee, FL (TLH)
- Jacksonville, FL (JAX)
- Gainesville, FL (GNV)
- Tampa, FL (TPA)
- Orlando, FL (MCO)
- Savannah, GA (SAV)
- Charleston, SC (CHS)
- Greenville-Spartanburg, SC (GSP)
- Greensboro, NC (GSO)
- Nashville, TN (BNA)
- New Orleans, LA (MSY)
- Huntsville, AL (HSV)
Customers may rebook their flights for travel through Sunday, September 3, 2023, online in the manage travel section of silverairways.com prior to the departure time of their originally scheduled flight. Customers with canceled flights may also opt for a refund to the original form of payment. Original travel must have been booked on or before Tuesday, August 29, 2023.
Waiver Code: 3MWXIDALIA23
Place for Waiver: Tour Code Box
8/22/2023: Tropical Storm Franklin Fee Waiver
We are anticipating severe weather in the Dominican Republic. We will waive change/cancel fees and fare differences for customers traveling Tuesday, August 22 through Wednesday, August 23, 2023 to/from the following cities:
- Santiago, DR (STI)